Refund Policy

1. Customer Satisfaction

At IPTV380, we strive to ensure our users are satisfied with their streaming subscriptions. Our customer support team is available 24/7 to help resolve device setup or technical issues.

2. Eligibility for Refunds

We offer a money-back guarantee for new subscribers within the first 7 days of purchase if technical issues arise that our support team cannot resolve.

Refunds are subject to evaluation under the following conditions:

• Our support team was unable to assist with resolving persistent technical errors on supported devices.
• The refund request is submitted within 7 days of initial subscription purchase.
• Device setup support must be attempted prior to refund processing.

3. Requesting a Refund

To submit a refund request, please contact our support team at coontact.team@gmail.com with your email address used for purchase and details regarding the technical issue.

4. Processing Time

Approved refunds are credited back to your original payment method. Processing typically takes 3 to 7 business days depending on your financial institution.